﻿{"id":39301,"date":"2017-09-16T22:18:37","date_gmt":"2017-09-16T22:18:37","guid":{"rendered":"http:\/\/glorinhacohen.com.br\/?p=39301"},"modified":"2017-09-16T22:29:58","modified_gmt":"2017-09-16T22:29:58","slug":"experiencia-do-paciente-e-inteligencia-relacional-no-forum-einsteinihi","status":"publish","type":"post","link":"https:\/\/glorinhacohen.com.br\/?p=39301","title":{"rendered":"EXPERI\u00caNCIA DO PACIENTE E INTELIG\u00caNCIA RELACIONAL NO F\u00d3RUM EINSTEIN\/IHI"},"content":{"rendered":"<p style=\"text-align: justify;\">O terceiro dia do 3\u00ba F\u00f3rum Latino Americano de Qualidade e Seguran\u00e7a do Paciente foi marcado pela abertura do presidente, Sidney Klajner, da Sociedade Beneficente Israelita Brasileira Albert Einstein com uma palestra sobre a experi\u00eancia do paciente. Durante a apresenta\u00e7\u00e3o, Klajner contou a trajet\u00f3ria do Einstein desde a implanta\u00e7\u00e3o do SAC (Servi\u00e7o de Atendimento ao Cliente), o recebimento da acredita\u00e7\u00e3o Joint Commission International, a ades\u00e3o \u00e0 Certifica\u00e7\u00e3o <em>Planetree<\/em>, a cria\u00e7\u00e3o do Conselho de Pacientes em 2013 e do Escrit\u00f3rio de Experi\u00eancia do Paciente em 2014. Al\u00e9m disso, ele destacou a import\u00e2ncia no cuidado com o paciente \u201cToda a Institui\u00e7\u00e3o trabalha para oferecer o melhor cuidado e aten\u00e7\u00e3o ao paciente. A equipe multidisciplinar atua de forma integrada para garantir a seguran\u00e7a\u201d, destaca ele.<\/p>\n<p style=\"text-align: justify;\">Ao longo da manh\u00e3, dentro das trilhas \u201csa\u00fade populacional e aten\u00e7\u00e3o prim\u00e1ria\u201d, \u201ccriando valor na sa\u00fade\u201d, \u201cseguran\u00e7a do paciente\u201d, \u201cexperi\u00eancia do paciente\u201d, \u201cfluxo do paciente\u201d e \u201cPPA (Projeto Parto Adequado) <em>Lounge<\/em>\u201d, diversos palestrantes nacionais e internacionais, compartilharam conhecimento, experi\u00eancias e discutiram melhorias e o futuro do sistema de sa\u00fade.<\/p>\n<p style=\"text-align: justify;\">Entre os temas abordados a preocupa\u00e7\u00e3o com a mudan\u00e7a demogr\u00e1fica do pa\u00eds, como o sistema de sa\u00fade trabalha para atender a popula\u00e7\u00e3o idosa e os desafios da desospitaliza\u00e7\u00e3o \u2013 apresentado pela gerente de pacientes cr\u00f4nicos do Einstein, Fl\u00e1via Camargo; o tema tamb\u00e9m foi abordado de formal legislativa pela gerente do departamento jur\u00eddico, Rog\u00e9ria Leoni. A sa\u00fade suplementar tamb\u00e9m foi tema de palestra, mostrando os problemas enfrentados pelas operadoras de sa\u00fade com a baixa na ades\u00e3o aos planos e como elas se preparam para atender cada vez menos os jovens e mais os idosos.<\/p>\n<p style=\"text-align: justify;\">O tema seguran\u00e7a do paciente aqueceu a discuss\u00e3o sobre como conduzir eventos adversos, refor\u00e7ando a import\u00e2ncia de conduzir os casos com transpar\u00eancia e verdade, possibilitando o aprendizado, compartilhamento e a cria\u00e7\u00e3o de novos protocolos de atendimento para minimizar os eventos e implanta-los de maneira eficaz e segura.<\/p>\n<p style=\"text-align: justify;\">Pedro Delgado finalizou o F\u00f3rum agradecendo a oportunidade da troca de experi\u00eancias adquirida ao longo dos tr\u00eas dias e refor\u00e7ou a import\u00e2ncia da presen\u00e7a dos mais de 2.600 inscritos, convidando-os para o pr\u00f3ximo F\u00f3rum que acontece em 2018 em Cartagena, na Col\u00f4mbia.<\/p>\n<p style=\"text-align: justify;\">Pedro Delgado finalizou o F\u00f3rum agradecendo a oportunidade da troca de experi\u00eancias adquirida ao longo dos tr\u00eas dias e refor\u00e7ou a import\u00e2ncia da presen\u00e7a dos mais de 2.600 inscritos, convidando-os para o pr\u00f3ximo F\u00f3rum que acontece em 2018 em Cartagena, na Col\u00f4mbia.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_1.jpg\"><img loading=\"lazy\" class=\"aligncenter wp-image-39306\" src=\"https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_1.jpg\" alt=\"298_especial_5_1\" width=\"300\" height=\"449\" srcset=\"https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_1.jpg 855w, https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_1-90x135.jpg 90w, https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_1-167x250.jpg 167w\" 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class=\"aligncenter wp-image-39308\" src=\"https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_3.jpg\" alt=\"298_especial_5_3\" width=\"300\" height=\"449\" srcset=\"https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_3.jpg 855w, https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_3-90x135.jpg 90w, https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_3-167x250.jpg 167w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_4.jpg\"><img loading=\"lazy\" class=\"aligncenter wp-image-39309\" src=\"https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_4.jpg\" alt=\"298_especial_5_4\" width=\"333\" height=\"222\" srcset=\"https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_4.jpg 1280w, 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srcset=\"https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_9.jpg 1280w, https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_9-202x135.jpg 202w, https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_9-374x250.jpg 374w, https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_9-1024x684.jpg 1024w\" sizes=\"(max-width: 333px) 100vw, 333px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_10.jpg\"><img loading=\"lazy\" class=\"aligncenter wp-image-39304\" src=\"https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_10.jpg\" alt=\"298_especial_5_10\" width=\"333\" height=\"222\" srcset=\"https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_10.jpg 1280w, https:\/\/glorinhacohen.com.br\/wp-content\/uploads\/2017\/09\/298_especial_5_10-202x135.jpg 202w, 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sizes=\"(max-width: 333px) 100vw, 333px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O terceiro dia do 3\u00ba F\u00f3rum Latino Americano de Qualidade e Seguran\u00e7a do Paciente foi marcado pela abertura do presidente, Sidney Klajner, da Sociedade Beneficente Israelita Brasileira Albert Einstein com uma palestra sobre a experi\u00eancia do paciente. Durante a apresenta\u00e7\u00e3o, Klajner contou a trajet\u00f3ria do Einstein desde a implanta\u00e7\u00e3o do SAC (Servi\u00e7o de Atendimento ao [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":39310,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[8,16],"tags":[162],"_links":{"self":[{"href":"https:\/\/glorinhacohen.com.br\/index.php?rest_route=\/wp\/v2\/posts\/39301"}],"collection":[{"href":"https:\/\/glorinhacohen.com.br\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/glorinhacohen.com.br\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/glorinhacohen.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/glorinhacohen.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=39301"}],"version-history":[{"count":4,"href":"https:\/\/glorinhacohen.com.br\/index.php?rest_route=\/wp\/v2\/posts\/39301\/revisions"}],"predecessor-version":[{"id":39319,"href":"https:\/\/glorinhacohen.com.br\/index.php?rest_route=\/wp\/v2\/posts\/39301\/revisions\/39319"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/glorinhacohen.com.br\/index.php?rest_route=\/wp\/v2\/media\/39310"}],"wp:attachment":[{"href":"https:\/\/glorinhacohen.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=39301"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/glorinhacohen.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=39301"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/glorinhacohen.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=39301"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}